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Team Leader Sales Consultants

Date: 4 September 2019

Are you fun and dynamic with a flair for leading from the front?

We are looking for a legend with strong leadership and sales experience to lead our team of Sales Consultants at our Queenstown Visitor Centre on a full-time, permanent basis.

As a part of this role you'll be effectively selling Real Journeys products and excursions and ensuring visitors receive excellent customer service. As the Centre is also responsible for the effective deployment of our tours departing from Queenstown you will be facilitating the efficient co-ordination of operational duties and dispatch of Tour Coaches and TSS Earnslaw daily. Supporting the Visitor Centre Manager, you will assist with training and supervision of Sales Consultants.

To be successful within this role you will:

  • Assist with leading the sales and customer service functions at the Queenstown Visitor Centre;
  • Be a creative and independent solution finder;
  • Be a proactive communicator;
  • Ensure visitors receive excellent customer service and lead in the efficiency of all logistics and dispatch;
  • Have extremely high attention to detail, accuracy and great organisational skills;
  • Have demonstrated exceptional communication skills to ensure you develop excellent working relationships with sales agents and your team;
  • Train, lead and develop our Sales Consultants;
  • Model the ability to thrive in a fast-paced and demanding environment.

We are looking for someone who displays exceptional organisational, time management and communications skills and has a background in sales and leading a team.  Your positive and enthusiastic approach will see you achieve in this role as will a proven ability to demonstrate initiative and proactively make prompt decisions. 

If you're a lively team player who enjoys getting involved and leading your team to do what's required to ensure the best experience for our customers, then we would love to hear from you!

Job Details

Reference # 22625
Posted on 04 Sep 2019
Closes on 11 Sep 2019 23:55
Location(s) Queenstown
Expertise Customer Service, Reservations
Job level(s) Experienced, Management
Work type(s) Permanent - Full Time